THINGS TO KNOW:
We are dedicated to providing our customers with the best service. Please see below for general information regarding our Online Ordering processes. If you see anything that you have questions about, please contact us here.
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Payment is due upon delivery and/or pick up via cash, check, money order, or credit card (processing fees may apply)
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Orders must be placed a minimum of 24 hours ahead; NO same day services are available, for both delivery and pick-up
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When ordering please remember that our product quantity is listed per yard. Please add your desired quantities together for the most accurate order placement (ex. 10 yds. + 7 yds. for 17 total yards = quantity: 17)
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For information on cancellations or rescheduling, please see 'Refund Policy' tab above
DELIVERY:
Your selected materials will be delivered locally to your home or jobsite. Our materials are all locally sourced and vary by region.
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Additional freight charges may apply if one or more of the following conditions are met: driveway unable to accommodate large trucks; specialty equipment required for larger quantities; products not locally available or remote areas; multiple deliveries due to quantity ordered
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All requested information must be filled out during your booking or your order will be considered incomplete upon receipt and require next steps before we can fulfill your order; please review and complete form carefully
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Customer should expect a brief order verification email after order has been placed
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A follow up call will be made if there are concerns with the order, driveway, or additional freight charges
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Drop-off area must be clear of mud and debris
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Driveway must be a minimum of 8 ft wide
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We kindly request that you complete 'Delivery Instructions' with specific details when booking your delivery
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If you have any additional questions, please contact us here
PICK UP:
Your materials will be ready at your convenience that best fits your schedule. Our materials are locally sourced and vary by region.
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All requested information must be filled out during your booking or your order will be considered incomplete upon receipt and require next steps before we can fulfill your order; please review and complete form carefully
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Customer should expect a brief order verification email after order has been placed
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Orders must be placed a minimum of 24 hours ahead; NO same day services are available
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If you have any additional questions, please contact us here